1. What happened to old Ticketbis accounts?

They were folded into StubHub's international platform during the 2017 rebrand, so any surviving login and order history sits there.

2. Did Ticketbis sell fake tickets?

Complaints centred on late delivery and entry refusals rather than proven counterfeiting, though reports of the same ticket being sold twice did surface.

3. Why do Ticketbis Trustpilot pages still exist?

Trustpilot froze the profiles when the sites closed, so old reviews remain visible but new ones cannot be added.

4. Where do I complain about a StubHub International order?

Its own support channels come first, and UK buyers affected by the 2026 drip-pricing case are being refunded under the CMA order.

5. What did the Ticketbis founders do next?

Michelena and Uriarte launched a Bilbao venture capital firm, now called Acurio Ventures, after leaving StubHub in 2018.

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Ticket Safety & Trust

Is Ticketbis Legit?

Ticketbis was a real ticket marketplace, but it was absorbed by StubHub and the brand retired in 2017. What happened, and why to be cautious now.

ADAdam DedmanUpdated 12 July 2026/6 min read

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Written by

Adam Dedman

Football fanatic, enthusiast and self-proclaimed specialist, I breathe the sport. Here to cover the beautiful game’s facts and stories, even giving my own takes surrounding everything football.