1. Is a resold Ticketmaster ticket the same as buying from a tout?

No, a resold ticket is verified, and the barcode is reissued through Ticketmaster's own system, so it is not the same as buying an unchecked ticket from a tout.

2. Am I covered if I buy a resold ticket?

Resold and transferred tickets are excluded from the 24-hour Fan Guarantee and follow different refund rules, so the cover is narrower than on a ticket bought new.

3. Why was the price higher than face value?

On an open resale, the seller sets the price and a service fee is added at checkout, so the all-in total can exceed face value, while Face Value Exchange events are capped with no resale fees.

4. Why can I not find resale for my football match?

Most clubs run their own authorised exchanges, so Ticketmaster frequently lists no resale for domestic football at all.

5. Is buying a resold football ticket through Ticketmaster legal?

Buying is not an offence for you, but unauthorised football resale is a crime for the seller under the Criminal Justice and Public Order Act 1994, and a club can void a ticket sold outside its authorised channel.

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Ticket Safety & Trust

Is Ticketmaster Legit?

Yes, Ticketmaster's Verified Resale is safe, your ticket is authenticated and reissued. The catch is fees, now capped at 15% after the 2026 settlement.

ADAdam DedmanUpdated 21 June 2026/11 min read

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Written by

Adam Dedman

Football fanatic, enthusiast and self-proclaimed specialist, I breathe the sport. Here to cover the beautiful game’s facts and stories, even giving my own takes surrounding everything football.